Contact Movewell: We're Here to Help
Do you have a question about our products, or do you need help choosing the right foam roller for your needs? The Movewell team is available to provide expert guidance and support. We pride ourselves on our responsive customer service and our deep knowledge of myofascial release and stretching equipment. Reach out to us via phone, email, or by visiting our London office.
Response Window
Within 24 business hours
Speak with a specialist about product dimensions, bulk orders, or equipment guidance.
+44 20 7946 4709Mon–Fri, 9:00 AM – 5:00 PM
For detailed inquiries or order-related questions, email is often the most efficient route.
[email protected]Include order number for existing purchases
Our headquarters are located in the heart of Chiswick. We welcome inquiries from local customers and partners.
5 Power Road, Chiswick
London, W4 5PY
United Kingdom
Visit Our London Office
While we are primarily an online store, we welcome inquiries from local customers and partners. Whether you want to discuss stocking our mobility tools for seniors, gentle fitness equipment, or safe exercises for knees, our team in Chiswick is ready to assist.
Address
5 Power Road, Chiswick, London, W4 5PY, United Kingdom
Office Hours
Monday through Friday
9:00 AM to 5:00 PM
Find Movewell on the Map
Ways to Reach Movewell Support
Speak with a Specialist
Sometimes a quick phone call is the best way to get the answers you need. Whether you are inquiring about bulk orders for a gym or need specific product dimensions for a knee support sleeve or back support cushion, our team is ready to assist.
Email Support
For detailed inquiries or order-related questions, email is often the most efficient route. We strive to respond to all messages within 24 business hours. If your question is about choosing between a muscle massage roller and a peanut massage ball, include a few details about your routine for tailored guidance.
Email Address
[email protected]Please include your order number if you are contacting us about an existing purchase.
Bulk Orders and Partnerships
Are you a fitness instructor, gym owner, or wellness professional? We offer competitive rates for bulk purchases of our foam rollers, yoga mats, and resistance bands. Whether you need stretching equipment for a studio or fitness bands for group classes, contact us to discuss partnership opportunities and volume discounts.
How to Reach Us
Email [email protected] with the subject line "Wholesale Inquiry" to learn more.
Shipping and Returns
We want you to be completely satisfied with your Movewell equipment. If you have questions about our delivery timelines within the UK or need to initiate a return for a pilates mat, knee brace for sports, or any other item, our support team can guide you through the process. We ensure that every return is handled efficiently and fairly.
Quick Reference
Call +44 20 7946 4709 during business hours for return assistance.
Feedback and Product Suggestions
We are always looking to improve our product range. If there is a specific mobility tool or recovery guide you would like to see on our site — whether it is a new type of back stretching aid, lower back relief tools, or content on how to release muscle knots — please let us know.
Customer feedback is a primary driver of our product development. From stretching for beginners to advanced foam rolling exercises, your input helps us stock the equipment that supports your body stretching routine and post workout recovery goals.
Share Your SuggestionQuick Answers to Common Questions
What should I include when emailing about an existing order?
Please include your order number, the item name (for example, the specific foam roller or yoga mat), and a brief description of your question. This helps our team locate your purchase and respond with the right information on the first reply.
Can I get help choosing the right mobility tool for my routine?
Yes. If you are starting a stretching for stiff back routine or looking for gentle fitness equipment, call us during business hours. We can talk through how a peanut massage ball differs from a standard massage ball, or which resistance bands suit a beginner looking to improve flexibility.
Do you offer guidance for bulk purchases for studios or gyms?
We do. Email us with the subject line "Wholesale Inquiry" and tell us about your studio or gym. Whether you need stretching equipment, joint mobility equipment, or a set of foam rollers for group classes, we will share partnership details and volume pricing.
How quickly can I expect a response?
We aim to respond to all email messages within 24 business hours. Phone calls placed between 9:00 AM and 5:00 PM, Monday through Friday, are answered promptly by our support team.
Still need help? Our team is ready.
Whether you have a question about muscle recovery, post workout recovery, or a specific product, reach out and we will guide you through it.