Terms of Service

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Movewell may modify, suspend, or discontinue any part of the website without notice. We are not liable for any disruption, interruption, or delay in service caused by network outages, equipment failure, or third-party hosting providers. Your continued use of the site following any change constitutes acceptance of the updated terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website for commercial purposes without our express written permission. Product descriptions, photography, and educational guides published on movewell.co.uk are original content created by our team and remain the property of Movewell.

Accuracy and Completeness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary sources of information.

Our foam rollers, massage balls, resistance bands, and stretching equipment listings include dimensions, material specifications, and usage guidance compiled in good faith. However, small variations in manufacturing may affect the exact dimensions, density, or colour of the item you receive. If a product does not match its listing in a way that affects your ability to use it as intended, please contact us so we can resolve the matter under our return process.

Articles and guides in our Recovery Guides section are written to help you understand how to use mobility tools effectively. They reflect general approaches to flexibility and post-workout recovery, not individualized guidance. Your results may vary based on your starting mobility, consistency, and physical condition.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice at any time. We shall not be liable to you or to any third party for any modification, price change, or suspension.

If you have already placed an order, the price confirmed at checkout is the price you pay. Subsequent price adjustments on the website will not affect completed orders. If a product is discontinued after you order it, we will contact you to arrange a full refund or a suitable alternative of equal value.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products.

Movewell cannot guarantee that the colour you see on your screen will exactly match the physical product. Screen settings, lighting conditions, and manufacturing batches can all introduce small differences. If colour accuracy is important for your purchase, such as matching a yoga mat to studio decor, please contact us before ordering and we will do our best to describe the current shade in detail.

All fitness equipment sold on this site is intended for personal mobility, stretching, and myofascial release use. Use products only as directed in the accompanying guides. If you are new to foam rolling exercises or stretching for beginners, start gently and build up gradually. Stop using any product that causes discomfort beyond the expected sensation of working on tight muscle tissue.